How to do a self-service password reset for Microsoft 365

Step 1: Access the Microsoft 365 login page

Open your web browser and navigate to the Microsoft 365 login page.

Step 2: Click on the "Can't access your account?" link

Below the login fields, you will find the "Can't access your account?" link. Click on it to initiate the password reset process.

Step 3: Select "Work or school account"

You will be presented with different account options. Select the "Work or school account" option as it pertains to Microsoft 365.

Step 4: Verify your identity

In order to proceed with the password reset, you will need to verify your identity. This can be done through various methods such as entering a verification code sent to your email or phone number, answering security questions, or using a verification app.

Step 5: Create a new password

Once your identity has been verified, you will be prompted to create a new password for your Microsoft 365 account. Ensure that the new password meets the specified security requirements.

Step 6: Confirm the password reset

After successfully creating a new password, confirm the password reset process. You will then be able to log in to your Microsoft 365 account using your new credentials.

By following these simple steps, you can easily perform a self-service password reset for your Microsoft 365 account without the need for external assistance.